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January 08, 2008

Comments

amy

the scene: night tech support dungeon, random startup ISP #4,736, sometime 1998

*ring*
amy: good evening, BGN tech support, how may i assist you?
caller: yeah, hi, i just got home with my new computer, got the boxes right here, and i need to get on the internet. can you help me?
amy: certainly sir. the number you want is (proceed to give toll free number to AOL New Accounts).
caller: great, thanks for your help!
amy: have a great evening!

never heard from him again. =D

marymac

No wonder we have to follow so many rules about privacy -- the students certainly aren't paying attention to it.

I once had a student get VERY upset with me when I refused to take a form he needed to drop off at the Registrar after they had already closed for the day. He insisted that since I was going to be in the building anyway when they were open the next morning I should take care of it for him. Because paying for college means the staff are your lackeys.

Veronique

My exchanges with tech people at my university usually go something like this:
me: Aaaaaaaaah! My computer/printer/internet is broken!!! Please please please help me!!!
Tech person: Let me play with your computer for 5 minutes.
(He/she proceeds to click on things I never knew you could click on.)
--5 min later--
Tech person: OK. Fixed.
Me: I love you!!!

Louisa

Eeek. I think I'm group 4. I hope I am at least. And I appreciate people like you who are actually still willing to help us after all those other people...

(BTW...Decemberists=awesome. great reference)

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